Set up a customer, a project, or a campaign

Where the work lives, so it files itself.

In a pilot, we set this up with you. Send us what you already have and we build your foundation together. This guide is for when you want to add more yourself. Apply for the pilot

01Why it is worth doing

Work that knows where it belongs files itself and stays scoped to the customer it concerns. Work that does not becomes somebody's folder problem.

02How you get there
  1. Make the workspace for the initiative: a project, a customer, or a campaign. Making it makes the thing it names, so the customer or the campaign exists from that moment and work can be scoped to it.
  2. Give it an owner and a line saying what it is for. Those two are what make a list of workspaces readable a month later, when nobody remembers which one this was.
  3. Point sources at it, or upload them inside it. Inside a customer you are asked once whether the file is about them or about your own catalogue: the first stays with the customer, the second goes to a collection that sits above every customer.
  4. In a campaign, fill in the campaign brief: its goal in one sentence, the key messages, the call to action, and the topics to use and to avoid. Everything made in the campaign reads it.
  5. Add what steers this work only: a signal about what is happening outside, or a concept, an example whose look or tone you want to borrow. In a workspace they reach the work made there and nothing else.
  6. Brief your work from inside it. What you make files itself here: by its project first, then its campaign, then its customer. Anything with no home sits in Unfiled, counted and one click away, so nothing is lost.
  7. Connect anything made elsewhere that also belongs here. It is then in both places. Nothing moves and nothing is copied: there is still one deck.
  8. When the project is finished, draft its case study from the bottom of the same page and save it to your proof, where the next proposal quotes it.
Gyrium, full screen with the menu on the left. The Workspaces page, with the New workspace button picked out, above a project, a campaign and a customer. The callout reads: Make a workspace for a project, a customer or a campaign.
Step 1Workspaces · New workspaceDemo: a fictional cardiovascular research institute, with simulated figures.
Gyrium, full screen with the menu on the left. The Workspaces page, with the campaign Referring clinician outreach, autumn 2026 picked out: a line saying what it holds, two files, and its owner Claire Donnelly. The callout reads: An owner, and a line saying what it is for.
Step 2Workspaces · A workspace with its owner and purposeDemo: a fictional cardiovascular research institute, with simulated figures.
Gyrium, full screen with the menu on the left. A project workspace, scrolled to its Sources block, which is picked out, with Add a source and Connect a source. The callout reads: Upload sources inside it, or point existing ones at it.
Step 3Workspaces, a project, Sources · Add or connect a source inside itDemo: a fictional cardiovascular research institute, with simulated figures.
Gyrium, full screen with the menu on the left. The Workspaces page, with the Unfiled line picked out: 7 files that are not in any workspace, and Open Unfiled. The callout reads: Anything with no home waits in Unfiled.
Step 6Workspaces · UnfiledDemo: a fictional cardiovascular research institute, with simulated figures.
Gyrium, full screen with the menu on the left. The project Regional cardiac pathway partnership, with its phases at the top. The Connect existing button is picked out. The callout reads: Connect work made elsewhere; nothing moves.
Step 7Workspaces, a project · Connect existingDemo: a fictional cardiovascular research institute, with simulated figures.
Gyrium, full screen with the menu on the left. The same project, scrolled down to the Case study block, which is picked out with its Draft a case study button. The callout reads: When the project is done, draft its case study here.
Step 8Workspaces, a project, Case study · Draft a case studyDemo: a fictional cardiovascular research institute, with simulated figures.
Watch this step
See it done.

Adding a customer, with the sector they work in and a profile read from their own material.

From the walkthrough, 1:50 to 2:43. The whole film, 18:20
What this uses

See it hold your own work.

The pilot takes a small number of organizations at a time. Bring what you already have.